Refund & Cancellation Policy

Customers can cancel an order within 48 hours. Just give us a call or write an email to: 

For COD orders, you will receive a confirmation of cancellation immediately. For Prepaid Orders, we will process the refund and it should reflect in your bank account within 5 -7 days. 

We offer returns and exchanges within 7 days from the date of delivery. Here’s how you can process your return or exchange.

For an exchange or return, you must notify Mad House Quirks within 7 days of delivery.

To notify Mad House Quirks, please write an email to with the below-mentioned details:

  • Order Id and Registered Email address
  • Date of purchase
  • Product Details
  • Reason for Return / Exchange

Once an email is received, we will respond with Return Authorization.

Depending upon your location, we will either arrange for a reverse pickup or we will ask you to send the product yourself.



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