Customers can cancel an order within 48 hours. Just give us a call or write an email to: firstname.lastname@example.org
For COD orders, you will receive a confirmation of cancellation immediately. For Prepaid Orders, we will process the refund and it should reflect in your bank account within 5 -7 days.
We offer returns and exchanges within 7 days from the date of delivery. Here’s how you can process your return or exchange.
For an exchange or return, you must notify Mad House Quirks within 7 days of delivery.
To notify Mad House Quirks, please write an email to email@example.com with the below-mentioned details:
- Order Id and Registered Email address
- Date of purchase
- Product Details
- Reason for Return / Exchange
Once an email is received, we will respond with Return Authorization.
Depending upon your location, we will either arrange for a reverse pickup or we will ask you to send the product yourself.